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Analysing your practice requirements
Your personalised assessment
Indicative investment
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Estimated delivery
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Ready to discuss this in detail? Book a free 30-minute discovery call and we'll give you a clear proposal within 24 hours.
AI systems for medical practices — Sydney, Australia
Not templates. Not generic software. Purpose-built AI that automates your reception, patient intake, appointment follow-ups, and admin workflows — designed, built, and deployed in weeks.
Scroll to exploreWhat we build
01
Answers inbound calls 24/7, handles bookings, FAQs, and after-hours triage. Reduces receptionist workload by up to 60%.
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Automated reminders, follow-ups, and cancellation backfill. Reduces DNA (did not attend) rates significantly.
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New patients complete intake forms before arrival. Medical history, Medicare details, and consent captured automatically.
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AI answers calls outside business hours, triages urgency, books next-day appointments, and directs emergencies appropriately.
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Tracks outgoing referrals, chases specialist reports, and alerts GPs when responses arrive.
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Appointment reminders, recall notices, health reminders, and follow-up sequences — all automated.
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A tablet-based AI receptionist for your waiting room. Patients check in, book appointments, and get answered by voice and touch — without your staff lifting a finger. Built and installed on request.
Live demo
Our AI reception terminal — watch a real patient check-in conversation happen in real time.
Free. No obligation. 30 minutes.
Practice types
High patient volume, reception automation, booking management
Referral tracking, waitlist management, patient comms
Intake automation, appointment reminders, NDIS admin
Multi-doctor coordination, staff workflows, compliance
Result notifications, booking automation, referral handling
Resident intake, family communications, compliance reporting
How it works
Step 01
We learn your practice, your patient workflows, and the specific admin problems costing you time and money.
Day 1 — Free
Step 02
We map exactly what we'll build — your AI phone agent, intake forms, automation sequences. You approve everything before we start.
Days 2–4
Step 03
We build and test against real scenarios from your practice. You see working software, not mockups.
Weeks 1–3
Step 04
We go live, train your team, and document everything. Typically 3–4 weeks from kick-off.
Week 4
Investment
Every system is scoped to your exact needs — number of doctors, locations, and workflows. Book a free discovery call and we'll give you a clear, no-obligation proposal within 24 hours.
Book a free discovery callCase study
WIDEN AI — ai.widen.com.au
WIDEN AI is a full practice management platform built from scratch — our proof that we can design, build, and deploy complex AI systems for Australian professional services businesses. The same capability, applied to your medical practice.
Sarah Mitchell — Practice Manager
AI — suggested reply
Patient tracking
Mr Thompson
Sent — awaiting response
High — follow up needed
4 on file — complete
Who we work with
Solo GPs to multi-doctor practices handling 50+ patients daily. We automate the admin that slows you down.
Dermatology, cardiology, orthopaedics — any specialty with referral-heavy, appointment-intensive workflows.
Physio, psychology, chiro, speech pathology. Streamline intake, reminders, and NDIS claim workflows.
Multi-tenant centres with shared reception, multiple practitioners, and complex scheduling needs.
Get started
Book a free 30-minute discovery call. We'll learn about your practice and give you a clear proposal within 24 hours.
Free. No obligation. 30 minutes.
Every system is purpose-built for your medical practice. You own everything we build — no lock-in, no vendor dependency.
From the founder
"I built WIDEN Studio because I saw how much time medical practices waste on phone calls, admin, and manual processes. Every system we build is purpose-built for your practice — not a template, not off-the-shelf software. Something that actually reduces your admin burden."
Keshab Chapagain — Founder, WIDEN Studio · Sydney, Australia